Delta Airlines resumes limited departures after computer outage
Delta Airlines has lifted its widespread grounding of flights blamed on a Monday computer outage, though cancellations and delays continued, the airline said in a statement.
The power outage in Atlanta, which began at 2:30 a.m., prompted a Delta Airlines to predict “large scale” flight cancellations and delays for its worldwide operations.
“Customers heading to the airport should expect delays and cancellations,” the airline said in a statement.
“While inquiries are high and wait times are long, our customer service agents are doing everything they can to assist. There may also be some lag time in the display of accurate flight status at delta.com, the Fly Delta App and from Delta representatives on the phone and in airport.”
Delta kiosks appeared to have started working again in Charlotte Douglas International Airport about 8:30 a.m., said an on-sight witness. Delta is advising travelers to check the status of their flights Monday morning while the issue is being addressed.
There were at least 858 cancellations and 7,359 delays across the global industry on Monday morning, according to Associated Press. It’s unclear how many are related to Delta’s problems and whether Delta’s groundings are reflected in the numbers.
Computer outages were an issue earlier this summer for Southwest Airlines, which was forced to cancel more than 2,000 flights across the U.S. last month after technology problems prevented many travelers from checking in or boarding flights.
Confirmation of the troubles Monday came in tweets to its customers, with many reporting systems were down.